Gloria Jean's Coffees

Close

FAQ

What payment methods do you accept?

We accept Visa, Mastercard and AMEX.

How and when will I receive my delivery?

All items are shipped via Australia Post; depending upon your location within Australia you should receive your order within 7 business days. 

When you order ships you will receive a tracking number from Australia Post via email. This will allow you to track exactly when your order will be delivered.

How much is the delivery cost?

Shipping costs are automatically calculated in the shopping cart and are determined by the weight of the items purchased combined with your location within Australia. 

Where do you deliver to?

We deliver to most areas in Australia.

How do I check my order status?

You will receive progress updates from Australia Post, sent to your nominated email address.

What if the product or quantity I would like is not in stock?

Please make an enquiry by email shop@gloriajeanscoffees.com.au or contact the Customer Care Team on 1800 441 312 and select option 1. We will do our best to accommodate your request.

I have further questions, who can I contact?

Contact the Customer Care Team on 1800 441 312 and select option 1.

shop@gloriajeanscoffees.com.au

For questions regarding returns, please refer to our Terms and Conditions Policy

 

''